🌿 Naturinex Wellness Guide – Privacy Policy

Effective Date: January 2025

Cien Rios LLC ("Naturinex," "we," "our," or "us"), respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use the Naturinex Wellness Guide mobile application ("the App").

2. Information We Collect

Category	Examples	Purpose
Account Data	Name, e-mail address (incl. Google OAuth)	Create and secure your account
Wellness-Related Data	User-supplied photos of supplements, herbs, or product labels; search queries; saved analyses; stated wellness goals	Generate personalized wellness insights
Device & Usage	Device type/OS, app-usage analytics, crash reports, IP address	App performance, security, analytics
Camera & Photos	Camera access for label scanning; optional photo-library access	On-device image analysis; no images stored with personal identifiers

3. How We Use Your Information

• Provide AI-powered wellness insights and core App features
• Personalize content and improve the App
• Secure accounts and prevent misuse
• Process premium subscriptions through Stripe
• Send important service or policy updates
• Fulfil legal obligations and protect user safety

4. Data Protection Practices

• End-to-end encryption for sensitive traffic
• HTTPS everywhere
• Regular security audits
• Role-based employee access controls
• Alignment with industry best-practice standards for wellness data
• AI-powered safety validation for all natural remedy suggestions

Service	Purpose	Notes
Firebase (Google)	Auth, hosting, secure storage	Data encrypted at rest
Stripe	Payment processing	We never store payment card numbers
OpenAI / Google Gemini	AI text generation & data analysis	Only anonymized data is shared
PubChem (NIH)	Chemical compound database	Public API, no account required
WHO Database	Traditional medicine safety data	Public resources, properly attributed
MSKCC	Cancer-herb interaction data	Educational use, properly attributed
Google Analytics (optional)	Usage statistics	Opt-out available

Each provider maintains its own privacy policy and confidentiality obligations. All medical data sources are properly attributed within the app.

6. Data Retention

• Active Accounts: Data retained for account life-cycle
• Deleted Accounts: Personal data purged within 30 days
• Anonymized Usage Metrics: May be retained indefinitely
• User-supplied Images: Deleted after processing unless saved by you
• Natural Remedy Database: Updated nightly from authoritative sources (PubChem, WHO, MSKCC)
• Scan History: Retained for 12 months for your reference

• Access – obtain a copy of your data
• Correction – fix inaccuracies
• Deletion – "right to be forgotten"
• Portability – machine-readable export
• Opt-out – disable analytics or marketing e-mails
• Restrict Processing – limit certain uses

8. Children's Privacy

Naturinex is not intended for children under 17. We do not knowingly collect personal data from children under 17 and will delete such data if discovered.

9. International Transfers

Data may be processed in the United States or other jurisdictions with appropriate safeguards.

10. California (CCPA) Rights

California residents may request disclosure or deletion of personal information and opt out of "sale" (we do not sell personal data).

11. EU/GDPR Rights

EU residents have additional rights under GDPR including:

• Right to object to processing
• Right to lodge a complaint with supervisory authorities
• Right to withdraw consent at any time
• Right to be informed about automated decision-making

12. Changes to This Policy

Material updates will be announced via e-mail or in-App notification. Continued use signifies acceptance.